1. Who we are
Antwerp Collection (“we”, “our”, “us”) is a retail and lifestyle platform operated and managed by the software company affiliated with Sidonis Express Limited, a registered company in the United Kingdom.
This Privacy Policy applies to:
- AntwerpCollection.com
- All sub‑sites, subsidiaries, and affiliated digital properties
- All brands owned by Antwerp Collection, including ANTWERP COLLECTION
- All affiliated brands and resellers represented on our platform
- All third‑party brands we promote or sell, including but not limited to: Gucci, Massimo Dutti, Nisolo, MaxMara, Zara, TopShop, Nike, Adidas, and others.
We are committed to offering a safe, respectful, and transparent experience for every visitor and customer.
2. Our Commitment to Care and Customer Service
Your trust matters deeply to us. We design every part of our service — from browsing to checkout — with:
- Respect for your privacy
- Clear communication
- Minimal data collection
- Secure handling of personal information
- A customer‑first approach
We collect only what is necessary to deliver your order, support your experience, and improve our services.
3. Information We Collect
We may collect the following categories of information:
Information you provide
- Name, email address, phone number
- Billing and shipping details
- Account information
- Customer service messages
- Preferences and saved items
Information collected automatically
- Device information
- Browser type and settings
- Pages viewed and time spent
- Cookies and analytics data
Information from partners
For third‑party brands sold on our platform, we may receive product‑related data or fulfilment updates from affiliated suppliers and resellers.
We do not collect more data than necessary, and we do not sell personal information.
4. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Personalise your shopping experience
- Improve website performance and security
- Communicate updates, offers, and service notices
- Comply with legal and regulatory obligations
All processing is done with care, transparency, and respect for your rights.
5. Sharing Your Information
We may share your information only with:
- Trusted service providers (payments, logistics, hosting)
- Affiliated brands and resellers when required for order fulfilment
- Sidonis Express Limited and its software systems (SIDOXI) for secure platform operations
- Regulatory authorities when legally required
We never share your data for unrelated commercial purposes.
6. Third‑Party Brands and Partners
Antwerp Collection sells both:
- Our own brands, including ANTWERP COLLECTION
- Affiliated and third‑party brands, such as: Gucci, Massimo Dutti, Nisolo, MaxMara, Zara, TopShop, Nike, Adidas, and others.
When purchasing third‑party products, certain fulfilment or warranty information may be shared with the relevant brand or authorised reseller — always with strict privacy safeguards.
7. Cookies and Tracking
We use cookies to:
- Keep your session active
- Improve navigation
- Analyse website performance
- Personalise your experience
You may manage or disable cookies at any time through your browser settings.
8. Data Security
Your information is protected through:
- Encrypted connections (HTTPS)
- Secure payment gateways
- Restricted access controls
- Regular system monitoring
- Infrastructure managed by Sidonis Express Limited’s software environment
We take every reasonable step to safeguard your data.
9. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections
- Request deletion
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, contact us at: privacy@antwerpcollection.comsent
10. Children’s Privacy
Our website is not intended for children under 13.
We do not knowingly collect personal information from minors without parental consent.
11. Changes to This Policy
We may update this Privacy Policy to reflect improvements, legal requirements, or operational changes.
The latest version will always be available on this page.
12. Contact Us
For any questions about this Privacy Policy or your data:
Antwerp Collection Operated by the software company affiliated with Sidonis Express Limited Email: privacy@antwerpcollection.com
