{"id":778,"date":"2026-05-25T09:58:05","date_gmt":"2026-05-25T09:58:05","guid":{"rendered":"https:\/\/antwerpcollection.com\/faq-antwerp-collection\/"},"modified":"2026-06-05T08:37:57","modified_gmt":"2026-06-05T08:37:57","slug":"faq-antwerp-collection","status":"publish","type":"page","link":"https:\/\/antwerpcollection.com\/fr\/faq-antwerp-collection\/","title":{"rendered":"FAQ \u2013 Collection Anvers"},"content":{"rendered":"
\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhat is Antwerp Collection?<\/strong><\/span><\/div>

Collection Anvers<\/a> is a minimalist lifestyle brand offering curated essentials crafted with intention. Each piece is designed to be simple, functional, and quietly elegant.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhere is Antwerp Collection based?<\/strong><\/strong><\/span><\/div>

We are based in Edinburgh, Scotland, and ship internationally.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhat payment methods do you accept?<\/strong><\/span><\/div>

We accept major credit and debit cards, Apple Pay, Google Pay, and secure checkout options depending on your region.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tHow long does shipping take?<\/strong><\/span><\/div>

UK orders typically arrive within 2\u20134 business days. International delivery times vary by location and will be shown at checkout.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tDo you offer international shipping?<\/strong><\/span><\/div>

Yes. We ship worldwide. Shipping rates and delivery times are calculated at checkout.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tHow can I track my order?<\/strong><\/span><\/div>

Once your order is shipped, you will receive a tracking link by email. You can follow your parcel in real time.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhat is your return policy?<\/strong><\/strong><\/span><\/div>

You may return unused items within 30 days of delivery. Items must be in their original condition and packaging. Refunds<\/a> are issued once the return is received and inspected.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tHow do I start a return?<\/strong><\/span><\/div>

Use the contact form on our website with your order number. Our team will guide you through the process.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhat materials do you use?<\/strong><\/span><\/div>

Our products are made from carefully selected materials chosen for durability, comfort, and timeless design. Each product page includes detailed material information.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tHow do I care for my items?<\/strong><\/span><\/div>

Care instructions are listed on each product page. We recommend gentle washing and air drying to preserve quality.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tAre your products sustainable?<\/strong><\/span><\/div>

We prioritise responsible sourcing, minimal packaging, and long\u2011lasting design. Our goal is to create pieces that stay with you for years, not seasons.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tCan I change or cancel my order?<\/strong><\/span><\/div>

If your order has not yet shipped, we may be able to modify or cancel it. Contact us as soon as possible with your order number.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tDo you offer discounts or promotions?<\/strong><\/span><\/div>

Occasionally. You can join our mailing list to receive updates on new releases and special offers.<\/p><\/div><\/div><\/div>\n\n\n

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