{"id":10,"date":"2026-05-15T13:40:43","date_gmt":"2026-05-15T13:40:43","guid":{"rendered":"https:\/\/antwerpcollection.com\/?page_id=10"},"modified":"2026-05-15T13:40:44","modified_gmt":"2026-05-15T13:40:44","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/antwerpcollection.com\/fr\/refund_returns\/","title":{"rendered":"Aper\u00e7u des remboursements et des retours"},"content":{"rendered":"

We want you to feel confident when shopping with Antwerp Collection. If something isn\u2019t right, we\u2019re here to help.<\/b><\/p>\n\n\n\n

Return Window<\/strong><\/h2>\n\n\n\n

You may request a return within 30 jours<\/strong> of receiving your order. After 30 days, we\u2019re unable to offer a refund or exchange.<\/p>\n\n\n\n

Eligibility for Returns<\/strong><\/h2>\n\n\n\n

To qualify for a return:<\/p>\n\n\n\n

    \n
  • The item must be unused<\/strong>, unworn<\/strong>, and in its original condition<\/strong>.<\/li>\n\n\n\n
  • Packaging, tags, and accessories must be included.<\/li>\n<\/ul>\n\n\n\n

    Some items cannot be returned for hygiene or safety reasons, including:<\/p>\n\n\n\n

      \n
    • Intimate or sanitary products<\/li>\n\n\n\n
    • Personal care items<\/li>\n\n\n\n
    • Hazardous materials or flammable liquids<\/li>\n\n\n\n
    • Digital\/downloadable products<\/li>\n\n\n\n
    • Gift cards<\/li>\n<\/ul>\n\n\n\n

      A receipt or proof of purchase<\/strong> is required for all returns.<\/p>\n\n\n\n

      refunds<\/h3>\n\n\n\n

      Once your return is received and inspected, we\u2019ll notify you by email. If approved, your refund will be issued to your original payment method.<\/strong><\/p>\n\n\n\n

      Please allow time for your bank or card provider to process the refund.<\/p>\n\n\n\n

      If you haven\u2019t received your refund after the standard processing time, please:<\/p>\n\n\n\n

      If the issue persists, email us at { support @ antwerp collection .com }<\/p>\n\n\n\n

      Check your bank account<\/p>\n\n\n\n

      Contact your card provider<\/p>\n\n\n\n

      Contact your bank<\/p>\n\n\n\n

      Sale items<\/h3>\n\n\n\n

      Only full\u2011priced items are eligible for refunds. Sale or discounted items are not refundable<\/strong>.<\/p>\n\n\n\n

      Exchanges<\/h2>\n\n\n\n

      We replace items only if they are defective or damaged<\/strong>. To request an exchange, email us at { support @ antwerp collection .com }<\/strong> and send your item to: <\/p>\n\n\n\n

      { Antwerp Collection – Studio Office Brougham St Edinburgh }<\/p>\n\n\n\n

      Gifts<\/h2>\n\n\n\n

      If the item was marked as a gift and shipped directly to you, you\u2019ll receive a gift credit<\/strong> for the value of the return. If the gift wasn\u2019t marked as such, the refund will be issued to the original purchaser.<\/p>\n\n\n\n

      Shipping Your Return<\/strong><\/h2>\n\n\n\n

      Please send your return to:<\/p>\n\n\n\n

      { Antwerp Collection – Studio Office Brougham St Edinburgh }<\/strong><\/p>\n\n\n\n

        \n
      • Return shipping costs are your responsibility<\/strong>.<\/li>\n\n\n\n
      • Shipping fees are non\u2011refundable<\/strong>.<\/li>\n\n\n\n
      • If a refund is approved, the cost of return shipping may be deducted.<\/li>\n\n\n\n
      • For higher\u2011value items, we recommend using a trackable service<\/strong> or shipping insurance<\/strong>.<\/li>\n<\/ul>\n\n\n\n

        We cannot guarantee that we will receive your returned item.<\/p>\n\n\n\n

        Need help?<\/h2>\n\n\n\n

        For any questions about returns or refunds, contact us at:<\/p>\n\n\n\n

        { support @ antwerp collection .com }<\/strong><\/p>\n\n\n\n

        <\/p>","protected":false},"excerpt":{"rendered":"

        We want you to feel confident when shopping with Antwerp Collection. If something isn\u2019t right, we\u2019re here to help. Return […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_uag_custom_page_level_css":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"antwerpcollectionltd@gmail.com","author_link":"https:\/\/antwerpcollection.com\/fr\/author\/antwerpcollectionltdgmail-com\/"},"uagb_comment_info":0,"uagb_excerpt":"We want you to feel confident when shopping with Antwerp Collection. If something isn\u2019t right, we\u2019re here to help. Return […]","_links":{"self":[{"href":"https:\/\/antwerpcollection.com\/fr\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/antwerpcollection.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/antwerpcollection.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/antwerpcollection.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/antwerpcollection.com\/fr\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":1,"href":"https:\/\/antwerpcollection.com\/fr\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":612,"href":"https:\/\/antwerpcollection.com\/fr\/wp-json\/wp\/v2\/pages\/10\/revisions\/612"}],"wp:attachment":[{"href":"https:\/\/antwerpcollection.com\/fr\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}